![]() Note: You must have the watch plugged into a computer to improve the chances of successfully updating. You may need to resume the update if it fails a few times. Plug the watch into a computer and attempt the update over Bluetooth.Please DO NOT perform a factory reset on the watch as a troubleshooting method. ![]() We're currently investigating and working on a resolution. If you recently purchased a Versa Lite, or if you recently tried completing a firmware update and had issues our teams are aware of the problem. Thank you all for your patience while a fix was put in place. If you attempt this new update and have issues, PLEASE FOLLOW these step by step instructions in this article: Why can't I update my Fitbit device?ĭO NOT ever attempt a factory reset as a troubleshooting method for Versa Lite. Please update to this new firmware once you see the update banner inside of the Fitbit app. Today we're announcing a new firmware: Fitbit OS 4.1.2(version: 70.7.27), which addresses and solves the firmware update issue that was identified and reported in this thread.
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